Terms of Service
Please read these terms carefully before using our services
1. Acceptance of Terms
By using Koford Media's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Koford Media provides web development, photography, videography, social media management, and marketing services. All services are provided "as is" and we make no warranties regarding the results or outcomes.
Web Development: Custom website design and development services.
Photography & Videography: Professional photo and video content creation.
Social Media Management: Ongoing social media content creation and management.
Marketing Services: Strategic marketing guidance and implementation.
3. Payment Terms
Payment Schedule: Payment terms vary by service. Web development projects typically require 50% upfront and 50% upon completion.
Monthly Services: Social media and marketing services are billed monthly in advance.
Late Payments: Late payments may result in service suspension and additional fees.
Refunds: Due to the nature of our services, refunds are not provided once work has begun.
4. Project Timeline and Deliverables
Timeline: Project timelines are estimates and may vary based on complexity and client feedback.
Revisions: Each project includes 2 rounds of revisions. Additional revisions may incur additional charges.
Client Responsibilities: Clients are responsible for providing content, feedback, and approvals in a timely manner.
Delays: Delays caused by client inaction may extend project timelines without additional cost to the client.
5. Team Structure and Communication
Independent Contractors: All Koford Media team members are independent contractors, not employees.
Direct Payment: Clients pay Koford Media directly for all services. Individual team members are not paid separately by clients.
Approval Process: All work is approved by Ben before quoting or execution. No work begins without proper approval.
Local Work: No subcontracting overseas. All work is done locally and transparently by our team.
6. Intellectual Property
Client Content: Clients retain ownership of all content they provide to Koford Media.
Website Ownership: Koford Media retains ownership rights to all websites created, unless a $250 access payment is made. Upon this payment, we will no longer associate with your business entity and you will receive full ownership rights.
Portfolio Rights: Koford Media retains the right to showcase completed work in our portfolio, regardless of ownership status.
Third-Party Assets: Clients are responsible for ensuring they have proper licenses for any third-party assets used in their projects.
7. Maintenance and Support
Maintenance Required: A maintenance plan is required for all websites that Koford Media oversees and manages. This ensures security updates, performance optimization, and ongoing support.
Yearly Option: Clients may choose the yearly maintenance option to fulfill this requirement. Monthly maintenance plans are also available.
Hosting and Upkeep: Maintenance plans cover hosting costs, security updates, performance optimization, and content updates as needed.
8. Limitation of Liability
Koford Media's liability is limited to the amount paid for services. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Termination
Either party may terminate this agreement with written notice. Upon termination, clients will be billed for work completed up to that point. Koford Media reserves the right to terminate services for non-payment or violation of these terms.
10. Changes to Terms
Koford Media reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us at:
Koford Media
Email: hello@kofordmedia.com
Phone: 336-932-3125
Location: North Carolina